Reolink devices can send email alerts with text, pictures, or videos, depending on the device model and supported features. This article explains how to configure email attachment settings via the Reolink App, Reolink Client, and supported NVR interfaces.

Applies to: All Reolink cameras (except for battery-powered 4G cameras) and NVRs.
Note: For TrackMix Wired LTE, it will gain an IP address only when using cable connection.

Available attachment options and menu paths may vary by model, firmware, and software version. Choose the right method for your needs and platform.

  • Via Reolink App

    Tap the gear icon > Device Info, and then you will find the MAC Address of your Reolink camera.

    setting  device info appMAC Address CAM

  • Via Reolink Client

    Launch Reolink Client and log in to your device, and then go to Settings >Network > Network Information page to find out the MAC Address.

    the network information

    mac address on new client
  • Via Reolink Web Browser

    Applies to: All Reolink cameras and NVR (exclude battery-powered cameras, Reolink Lumus, Reolink E1, Reolink E1 Pro and Home Hubs).

    Step 1. Log in to your camera via Web Browser and then click the gear icon on the top right to get to the settings page.
    web  Network Info

    Step 2. Go to Network and you can find the MAC Address.

    mac address on web
  • Via Reolink NVR (New UI)

    Applies to: RLN8-410 (hardware version NVR_NNT3NA78P / N7MB01 / N3MB01 / N2MB02 / H3MB18), RLN16-410 (hardware version NVR_NNT4NA716P / N6MB01 / H3MB18), RLN4E, RLN36, RLN12W, NVS4E, NVS8, NVS12W, NVS16, NVS36, RP-PN8, RP-PN16, RP-N64.

    Step 1. Go to the live-view page and click the Settings icon in the top left corner to enter the menu.
    Note: The menu bar may be at the top or bottom depending on your NVR version; refer to your specific NVR interface
    nvr settings

    Step 2. Click Network > Network Status and you can find the MAC Address of your NVR.

    MAC Address of your NVR

  • Via Reolink NVR (Old UI)

    Applies to: RLN4-410, RLN8-410 (hardware version H3MB02/H3MB16), and RLN16-410 (hardware version H3MB02/H3MB06).

    Step 1. Log in to the NVR on the monitor and go to Menu.

    POE main menu

    Step 2. Go to Network > General page, then you'll see MAC Address at the end of the General page.

    mac address

Related Articles

How to Change to DHCP/Static IP Address for Reolink Device

How to Initially Set up Reolink Devices

How to Find out Reolink Device System Information

How to Change Wi-Fi for Reolink Wi-Fi Cameras

If you have any questions, click “Submit a request” below to contact the Reolink Support Team.