Sometimes a simple reboot can resolve various issues. In this article, we’ll guide you through the steps to manually reboot your Reolink devices effectively. Please refer to the following methods.

Applies to: All Reolink Cameras, NVRs, and Home Hubs.

FAQ: Rebooting Devices

  1. What are the methods for rebooting the device?
    Rebooting the device can be done through two methods: software-based online reboot and hardware reboot. For battery-powered cameras, you can perform a power cycle by turning the camera's power switch on/off. For other cameras, NVRs, or Hubs, rebooting can be done by unplugging and re-plugging the power source.

  2. Will rebooting the device cause any configuration loss?
    No, rebooting the device will not result in the loss of configurations, Wi-Fi disconnection, SD card formatting, or deletion of any settings.

  3. Can I reboot the device remotely?
    If the device is online and accessible remotely, you can reboot it via the software interface from a remote location.

  4. How to Reboot Devices Connected to NVR? 
    If the PoE camera/Wi-Fi camera(plug-in) is connected to the NVR with the Ethernet cable, or if the battery-powered camera is connected to the NVR, you cannot reboot the camera via the Reolink devices. You can only reboot the camera physically by switching off/on the camera or unplugging/re-plugging the power supply from the camera.

  5. Can't See the Reboot Option?
    Please make sure you are using the administration account for the device, as only this account has the necessary permissions to reboot the device.

Step-by-Step Instructions for Software-based Online Reboot

  • Via Reolink App

    Step 1. Access the Administration page. This step will be divided into 3 parts, depending on the device connection — For the standalone camera, For Reolink NVR or Home Hub, For Reolink camera added to Home Hub. Select one part that matches your device connection.
    For the standalone camera, tap the gear icon > Administration.

    setting  cam administration

    For Reolink NVR or Home Hub, tap NVR/Home Hub >  gear icon > Administration.

     tap nvr  nvr setting appnvr administration 

    For camera added to the Home Hub, tap the gear icon next to the camera> Administration.

    hub-cam setting app  cam administration

    Step 2. Tap the Reboot button and tap Reboot to reboot the device.

    reboot app   reboot app

  • Via Reolink Client

    Before the settings, make sure you have downloaded and installed the latest Reolink Client version on your PC. Log in to your device on the Reolink Client. It will be divided into 4 parts:

    Select one part that matches your device connection.

    Part 1. For the standalone camera

    Click Camera Settings > System > Maintenance > Reboot > Confirm.

    reboot client

    Part 2. For Reolink NVR

    Click nvr setting icon > gear icon > System > Maintenance > Reboot > Confirm.

    nvr settingreboot nvrreboot nvr

    Part 3. For Reolink Home Hub 

    Click nvr setting.png icon > Customize > System > Maintenance > Reboot > Confirm.

    Home Hub settingsreboot hubreboot hub

    Part 4. For Reolink camera added to Home Hub

    Click expand to expand the cameras. Then click the gear icon next to the camera > System > Maintenance > Reboot > Confirm.

    reboot hub-cam nvrreboot hub-cam client

  • Via Reolink Web browser

    Applies to: All Reolink cameras except battery-powered cameras, Reolink E1, Reolink E1 Pro, and Reolink Lumus, and the add-on cameras in the NVR Kit. For details of the models that can be accessed via web browsers, refer to Which Reolink Devices Can Be Accessed via Web Browsers.

    Step 1. Log into your device via Web Browser, and click Settings on the top right > System > Maintenance > Reboot. 

    reboot device

    Step 2. Click Confirm to reboot the device. 

    confirm to reboot
  • Via Reolink NVR (new UI)

    Applies to: RLN8-410 (hardware version NVR_NNT3NA78P / N7MB01 / N3MB01 / N2MB02 / H3MB18), RLN16-410 (hardware version NVR_NNT4NA716P / N6MB01 / H3MB18), RLN4E, RLN36, RLN12W, NVS4E, NVS8, NVS12W, NVS16, NVS36, RP-PN8, RP-PN16, RP-N64.

    Method 1

    Click the power button in the top-right corner and click Reboot.

    manuall reboot on NVR

    Note: Due to differences in NVR versions, some NVRs may require you to click the Settings icon in the bottom-right corner to enter the menu. Then, click Power at the bottom-left corner and select Reboot to restart the system.

    click the settings

    reboot the system

  • Via Reolink NVR (Old UI)

    Applies to: RLN4-410 (hardware version H3MB17), RLN8-410 (hardware version H3MB02), RLN8-410-E, RLN16-410 (hardware version H3MB02/H3MB06)

    Method 1

    Step 1. Right-click your mouse and then click Menu on PoE NVR monitor, then tap Shutdown.

    POE main menu

    reboot

    Step 2. Click Reboot and then click OK to confirm.

    ok reboot

Related Articles

How to Power off PoE Cameras and WiFi Cameras

How to Set up Auto Reboot via Reolink NVRs (New UI)

Battery-Powered Cameras Auto Reboot Itself

If you have any other questions, please click the link Submit a request below to contact Reolink Support.