Your Reolink account profile contains your personal information, including your avatar, nickname, name, email address, country/region, and connected third-party accounts. This guide explains what each field means and how to edit your profile on both the Reolink App and the Reolink Cloud website.
Applies to: All Reolink users with a registered Reolink account
Profile Overview
Your Profile page allows you to manage your personal account information and customize your Reolink account.
From this page, you can:
- Upload or change your profile picture.
- Edit your nickname.
- Update your name.
- Change your email address.
- Change your country or region.
- Link or unlink your Google account for sign-in.
Keeping your profile information up to date helps ensure your account information is accurate and allows you to enjoy region-specific services and a more convenient sign-in experience.
Step-by-Step to Manage Your Reolink Account Profile
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Via Reolink App
1. Access your profile
Launch the Reolink app and tap Me to log in to your Reolink account,
Tap your account after logging in to access your Account Info. And then tap Email or Bind Account to access the Profile Page.
2. Change Avatar
The Avatar section allows you to upload a profile picture for your Reolink account.
To upload a new avatar, tap Upload an image to select an image from Photo Library, Take Photo, or Choose File, depending on your needs. After selecting, you'll see a comparison between the Original image and Preview. Next, tap Save and wait for the upload to finish.
Note: The image must be no larger than 512 KB and in JPG, PNG, GIF, or BMP format. If your image exceeds the size limit, compress or resize it before uploading.Alternatively, you can change your profile picture on the Account Info page. Tap Profile Picture > Change profile picture > Take photos or Select from your album, depending on your needs > Wait for the upload to complete. Finally, you'll receive a prompt 'Profile picture changed successfully'.
3. Change Nickname & Name
Your Nickname is the display name associated with your Reolink account. It appears when you post in the Reolink Community, leave reviews on the Reolink website, and on the Me page of the Reolink App, as shown in the figure below.
Tap
to modify your nickname and name, and then tap Save. Changing your Nickname and Name does not affect your login account, your devices, Cloud services, and existing settings.
Alternatively, you can change your Nickname on the Account Info page.
4. Change Email
Your email address is used to sign in to your Reolink account, Reolink Cloud, receive verification emails, reset your password, and receive Reolink account/Cloud-related notifications/emails. The current email verification status is displayed next to your email address. By default, your email address is partially hidden for privacy. Tap the eye icon to view the full email address.
If you want to change email address, tap
Then enter the new email address, and tap Next to Verify to verify it again.
5. Country/Region
Your country/region setting determines Reolink Cloud-related email language and which Reolink Cloud services and subscription plans are available to you. For example, if the country/region setting is set to Germany, you'll receive Reolink Cloud-related emails in Germany. It also shows the cloud services and available plans in Germany when you subscribe to a Cloud plan on the Reolink App, as shown in the figure below.
Therefore, we strongly recommend selecting your country or region in which the camera is installed or located.
To change the country/region, tap
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Reolink Web browser
1. Access your profile
Step 1. Log in to your Reolink account at Log Page.
Step 2. Click Send Code, and a verification code will be sent to your email. Enter the code you received, and then click Verify.
Step 2. Click ACCOUNT DETAILS to access the Profile Page.
2. Change Avatar
The Avatar section allows you to upload a profile picture for your Reolink account.
To upload a new avatar, click Upload an image to select an image from your computer. Then you'll see a comparison between the Original image and Preview. Next, click Save and wait for the upload to finish.
Note: The image must be no larger than 512 KB and in JPG, PNG, GIF, or BMP format. If your image exceeds the size limit, compress or resize it before uploading.
3. Change Nickname & Name
Your Nickname is the display name associated with your Reolink account. It appears when you post in the Reolink Community and leave reviews on the Reolink website.
Click Edit to modify your nickname and name, and then click Save. Changing your Nickname and Name does not affect your login account, your devices, Cloud services, and existing settings.
4. Change Email
Your email address is used to sign in to your Reolink account, Reolink Cloud, receive verification emails, reset your password, and receive Reolink account/Cloud-related notifications/emails. The current email verification status is displayed next to your email address. By default, your email address is partially hidden for privacy. Click the eye icon to view the full email address.
If you want to use another email address, click Change Email and then follow How to Change My Email Address for Reolink Account to complete it.
5. Country/Region
Your country/region setting determines Reolink Cloud-related email language and which Reolink Cloud services and subscription plans are available to you. For example, if the country/region setting is set to Germany, you'll receive Reolink Cloud-related emails in Germany. It also shows the cloud services and available plans in Germany when you subscribe to a Cloud plan, as shown in the figure below.
Therefore, we strongly recommend selecting your country or region in which the camera is installed or located.
To change the country/region, click Edit to scroll through the list or enter your country name to select your country/region. Then click Save.
6. Connect with Google
You can link your Google account to your Reolink account for quicker sign-in. After enabling this feature, you can use your Google account to sign in without entering your Reolink account password every time.
Note: Linking your Google account does not delete your Reolink account password. You can continue signing in using either method.To enable Google sign-in, click the toggle and then select one method — Email Verification or Password — to verify it's you.
Method 1. Email Verification: follow the on-screen instructions — click Send Code, enter the code you received, and then click Verify.
Method 2. Input the password of the Reolink Account. Then click Next.Then choose the Google account you've logged in to or another account. Next, click Continue to wait for the process.
Finally, you'll see the toggle turn blue. (A blue toggle indicates the feature is enabled, while a gray toggle indicates it is disabled.)
If you want to disable it, simply click the toggle and then follow the on-screen instructions to verify again. Then the toggle turns gray.
By keeping your profile information up to date, you can ensure a smoother account experience and access Reolink services more conveniently. Review your profile regularly to keep your account information accurate and secure.
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