This article will show you the Wi-Fi network requirements for all Reolink Wi-Fi cameras, including Plug-in WI-FI cameras and Battery-Powered Wi-Fi cameras.
Applies to: All Reolink Wi-Fi cameras
A stable and compatible Wi-Fi network is essential for Reolink Wi-Fi cameras to function properly. Here is a table to show the Wi-Fi network requirements for all Reolink Wi-Fi cameras.
| Models Supporting Different Wi-Fi Frequencies |
2.4 GHz ONLY： E1, E Series E320/321, RLC-211W, Lumus (Hw. IPC_325C7), Argus 2, Argus 2E, Argus 3, Argus 3 2K, Argus 3E, Argus PT Lite, Argus PT (2MP), Argus PT 2K, Argus Pro, Argus PT (4MP--BIPC_523MIX32M86SD924MP), Argus Eco, Reolink Keen, Reolink Argus, Argus Series B320/B310/B420 |
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2.4 GHz & 5GHz： All other Reolink Wi-Fi cameras |
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Wireless Encryption (Note: Do not support WEP encryption) |
Wireless encryption varies by camera model.
To verify the supported wireless encryption for your device,
refer to the Wi-Fi
section under
Specifications
on the corresponding product page on the Reolink website, such as RLC-810WA Specifications. |
| SSID / PSD Requirements |
SSID: No more than 31 characters. Password: 8–63 characters. (Numbers, letters, spaces and special characters are supported.) |
| Router Configuration Requirements |
Disable AP Isolation / Client Isolation Disable MAC Address Filtering / Allowlist Function |
| Supported Equipment | Home wireless routers, Mobile hotspots without webpage sign-in, Wi-Fi extenders, and 4G/5G routers with standard Wi-Fi networks |
If your router is configured according to the requirements above, you should be able to connect the camera to the router successfully. For any trouble encountered during the connection process, you could refer to Reolink Connection to Router Failed and Reolink Camera Wi-Fi Disconnected for further troubleshooting steps.
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If you have any questions, click “Submit a request” below to contact the Reolink Support Team.