This article guides you on how to find Reolink device system information. Learn how to easily access device details, hardware and firmware versions, and other essential system information directly.
Applies to: All Reolink devices.
The methods for finding system information vary across different platforms. Locate your corresponding platform, click the section, and follow the instructions to easily find the system information for your devices.
Note: For cameras added to Reolink NVR, the system information of the camera can only be found on the NVR monitor. Please click Reolink devices connected to NVR (New UI), or Reolink devices connected to NVR (Old UI).
Via Reolink App
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Reolink Standalone Camera
Step 1. Launch the Reolink App and log in to your camera, then tap on the gear icon to go to the Device Settings page.
Step 2. Slide the screen to the top, then tap Device Info, and then you will find the System Information of your Reolink camera.
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Reolink NVR
Tap
button to open the NVR main page, go to
settings , and select the NVR card to view your Reolink NVR’s System Information.
Note: The Reolink App and Client currently do not support viewing system information for cameras connected to the NVR. To check these details, please connect the NVR to a monitor via HDMI/ VGA cable and refer to Via Monitor (Only for Reolink NVR Users with New UI)
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Reolink Home Hub and Integrated Camera
For cameras added to Reolink Home Hub, tap
to camera Settings, then tap
For Reolink Home Hub, tap
Via Reolink Client
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Reolink Standalone Camera
Method 1. Checking System Information Under Settings
Launch Reolink Client and log in to the camera, click Camera Settings and click Info, and you will see the Model, UID, Hardware No, and Firmware Version for your camera.
Method 2. Checking System Information by Right Click
Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.
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Reolink NVR
Method 1. Checking System Information Under Settings
Launch Reolink Client and log in to the NVR, then go to Device Settings > System > Info. You will see the Model, UID, Hardware No, and Firmware Version for NVRs.
Method 2. Checking System Information by Right Click
Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.
Note: The Reolink App and Client currently do not support viewing system information for cameras connected to the NVR. To check these details, please connect the NVR to a monitor via HDMI/ VGA cable and refer to Via Monitor (Only for Reolink NVR Users with New UI)
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Reolink Home Hub and Integrated Camera
Method 1. Checking System Information Under Settings
For cameras added to Reolink Home Hub, click
next to the camera to Device Settings > Device > Info, and then you will find the System Information of your Reolink camera.
For Reolink Home Hub, tap to Home Hub's Settings, click Customize > Device > Info, and then you will find the System Information of your Reolink Home Hub.
Method 2. Checking System Information by Right Click
Right-click the device, and click Get Info. You will see the Model, UID, Hardware No, and Firmware Version for your device.
Via Reolink Web browser
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Reolink Standalone Camera
Applies to: All Reolink cameras except battery-powered cameras, Reolink E1, Reolink E1 Pro, and Reolink Lumus.
Step 1. Log in to your camera via a web browser.
Step 2. Click the gear icon at the top right to get to the device settings page, then click Device> Info to check the model, UID, hardware, firmware No., etc on the page.
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Reolink NVR
Step 1. Log in to your NVR via Web Browser.
Step 2. Click the gear icon at the top right to get to the device settings page, then click System > Info to check the hardware and firmware version of your NVR.
Via Monitor (Only for Reolink NVR Users with New UI)
You may refer to the following steps to check the hardware and firmware version for NVR and the cameras connected to the Reolink NVRs.
Applies to: RLN8-410 (hardware version H3MB18/N2MB02/N3MB01/N7MB01/NVR_NNT3NA78P), RLN16-410 (hardware version H3MB18/N6MB01/NVR_NNT4NA716P), RLN36, RLN12W, NVS8, NVS16, RP-PN8, RP-PN16.
Reolink NVR
Step 1. Click on the Settings icon on the NVR monitor screen. The Settings icon may appear at the bottom of some NVR models.
Step 2. Click the Home icon, and the system information of the NVR is on the right.
Or click System at the bottom of the Settings menu.
Reolink Cameras
Method 1.
Step 1. Click on the Settings icon on the NVR monitor screen to go to the Settings page.
Step 3. Now you can find out the hardware version (Hw No.) and firmware version (FW Version) of your camera.
Method 2.
Step 1. Go to Settings > Channel. Under Channel Management, move your mouse to the camera that you want to check, and click Info.
Step 2. Then, you will find the Camera Details.
Via Monitor (Only for Reolink NVR Users with Old UI)
Applies to: RLN4-410, RLN8-410 (hardware version H3MB02/H3MB16), and RLN16-410 (hardware version H3MB02/H3MB06).
Note: If the UI is different from the following, that will be the new UI on the monitor, you can refer to Via Reolink NVR (new UI).
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Reolink NVR
Step 1. Log in to the Reolink PoE NVR on a monitor, then click on the
button to enter the menu page of the NVR.
Step 2. Click on the System > System Information button, and then you can find the Model, Hw No., and Fw Version on this page.
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Reolink Cameras
Step 1. Go to Menu > IP channel, select and click the camera you want, and click Detail.
Step 2. Then you can find the model, Hw No., and Fw Version on this page.
By following these steps, Reolink device information can be quickly accessed, aiding in efficient device management and identification while also serving as a reference for obtaining after-sales support from Reolink.
If you have any questions, click “Submit a request” below to contact the Reolink Support Team.